Morrisons has rolled out a significant update across all its supermarkets in England, Scotland, and Wales by converting accessible toilets into stoma-friendly facilities. This initiative is expected to benefit hundreds of thousands of individuals living with a stoma across the UK. The supermarket chain, which operates more than 500 large stores, implemented this change after listening to customer feedback and working closely with relevant organizations.
Why This Change Matters for Stoma Patients
A stoma is created through surgery, often due to conditions such as cancer, Crohn’s disease, diverticulitis, or abdominal injuries. For individuals living with a stoma, access to suitable toilet facilities can be a daily challenge. Morrisons’ updated toilets now include practical features designed to improve comfort and usability. These include hooks for hanging clothes or bags, shelves for medical supplies, discreet disposal bins, and mirrors for checking stoma appliances.
Collaboration and Support Behind the Initiative
The upgrade was carried out in collaboration with Colostomy UK, a charity that supports people with stomas. The organization also provided guidance on the essential features required in these facilities. Additionally, Scottish MSP Edward Mountain, who previously underwent stoma surgery following a bowel cancer diagnosis, played a key role in advocating for this change.
His personal experience highlighted the everyday challenges faced by stoma patients, prompting him to reach out to Morrisons. The company described his letter as impactful and used it as a driving force behind implementing the improvements nationwide.
Positive Impact and Industry Response
Morrisons’ Corporate Affairs Director, David Scott, stated that the company is pleased to introduce these improvements after listening to customers and working with experts. He emphasized that the goal is to reduce barriers and make public facilities more accessible for everyone.
Edward Mountain also welcomed the move, noting that it will reduce discomfort and embarrassment for many individuals. He expressed hope that other retailers and businesses will follow Morrisons’ example.
Colostomy UK also praised the initiative, stating that lack of accessible toilets is one of the biggest barriers preventing people with stomas from living confidently and freely.
Key Features of Stoma-Friendly Toilets
| Feature | Purpose |
|---|---|
| Hooks | To hang clothes or bags safely |
| Shelf | To place medical supplies conveniently |
| Disposal Bin | For discreet and hygienic waste disposal |
| Mirror | To check stoma appliances comfortably |
| Accessible Layout | Ensures ease of use for all users |
Looking Ahead
All Morrisons stores with these upgraded facilities will be listed on Colostomy UK’s online directory of stoma-friendly locations. This will help users plan their trips with confidence, knowing where suitable facilities are available.
This move marks a meaningful step toward inclusivity and accessibility in public spaces, setting a benchmark for other retailers across the UK.
